“Doing the right thing, and doing it properly”
We help community-focused Housing Associations across the North-West of England to maintain and improve their housing portfolio for the benefit of their residents.
We know that our clients work in a pressured environment, facing budgetary constraints, local and national political pressure, and often dealing with members of the public who can be very demanding.
We provide our customers with the highest quality service and experience to help them make life better for their residents.
The values which underpin our business are:
- High quality workmanship
- Responding rapidly to customers’ needs
- A focus on ‘whole-life’ costs, value for money and an aversion to recalls
- Using technology to deliver a high-quality customer experience
- Experience and professionalism
- Maintaining the highest level of safety for employees, residents and communities
Maintenance Improvement Manager, Your Housing Group
Senior Project Manager, Knowsley Metropolitan Borough Council
Building Surveyor, Villages Housing Association
Adaptations Manager, North Region, Your Housing Group
“Oh TF Jones-smashing company them. Dead efficient and clean up after themselves. Just brilliant!”
“The initial call was polite and friendly and considerate to our needs and your contractor was professional, courteous, friendly and efficient. The door was repaired swiftly with no mess left behind, it was easy and stress free.”
Your Housing Group Residents
TF Jones is a family owned business specialising in property maintenance for the social housing sector. We deliver services for several major housing associations and local authorities.
TF Jones was set up in 1975 by Thomas Jones. Focussing on domestic extensions for many years, we built up a well-respected business and a deep understanding of the building trade. By 1990 we began to specialise in the social housing sector, using our skills to benefit local residents and communities.
We worked closely with Grosvenor Housing Association for many years on responsive maintenance through to planned kitchen and bathroom replacement programmes and everything in between. The relationship continued when they merged to form Arena Housing Association in 2001.
When Arena merged again to form Your Housing Group in 2012 we secured another long-term contract due to our exceptional performance over the years.
We have since continued to solve problems and forge relationships with other key clients across the North West such as Stockport Homes, Knowsley Council and Prima Group.
For the future, our strategy is to be the first-choice for community-focused organisations looking for the highest quality maintenance service and the best value.