The Mission Statement that defines our business
We actively work in partnership with our Clients to successfully deliver Passive Fire Safety and Adaptations programmes. We utilise the exceptional knowledge and skills of our passionate workforce to guarantee outstanding service. We provide real value for money for our Clients because we believe that working in partnership, doing the right thing and offering meaningful employment makes us the contractor and employer of choice
We know that our clients work in pressured environments, often dealing with challenging social situations, facing budgetary constraints and local and national political pressures. We work collaboratively to overcome these hurdles together.
The values that guide our business are:
Working in Partnership
- Working in collaboration with our Clients and together between our own Teams
- Recognising that our Clients have problems and that we exist to resolve them
Doing the Right Thing
- Delivering work of outstanding quality
- Acting with integrity, even when no one is watching
Offering Meaningful Employment
- Paying above the Living Wage and offering long term, dependable employment
- Rewarding people for their effort and recognising those that go above and beyond
- Treating our staff with respect and investing in knowledge and expertise
“All customers are very satisfied with the quality of the work, the team are very professional and a credit to the company”
“TFJ have continually provided a high-quality service with excellent communication to all stakeholders. One of their key strengths is not overpromising and failing to deliver. They will give you realistic programmes and costs which are invariably met. I have received many compliments from ‘end users’ regarding TFJ – what sets them apart is that they generally receive many more compliments than other contractors”
Contract and Site Managers, Torus Group
“Very professional company who offer an excellent service whilst providing value for money, always keeping us informed and up to date with progress of works as well as receiving excellent customer feedback”
First Ark Group, Investment Manager
“Stockport Homes entered into a four-year framework agreement with TFJ to provide adaptations for both disabled tenants of Stockport Homes and owner-occupiers. This contract includes the design, specification and provision of level access showers and other associated adaptations via a fixed schedule of rates.
“TFJ have worked very closely with both service users and Stockport Homes Surveyors / Admin staff, to provide a great level of service. We frequently receive good feedback from customers regarding the standard of work. I would not hesitate to recommend TFJ as a contractor.”
Project Leader, Stockport Homes Group
“We are really impressed with TF Jones and feel we will build a brilliant relationship to achieve the targets required. I am pleased to be working with such a great company.”
The Riverside Group, Senior Compliance Manager
“The team that done the work were so clean, tidy and very well mannered – they even helped me carry my shopping in!”
First Ark Group Resident
“My wife and I are very happy with the adaptation in our home and the workmen were so helpful and good workers. Thank you very much.”
“The joiner, electrician and fitter, we could not have been more impressed, First class. It has improved my life, thank you.”
“Can’t speak too highly of the team who did the work – very professional and pleasant.”
“A fantastic job thank you very much. Made my son’s life a lot easier. Very grateful. All workers were very polite and worked hard.”
Stockport Homes Group Residents
“TF Jones have provided an excellent service over the years, not only within their contract performance but also in supporting and stepping into other areas to help when required. They are a very proactive organisation and always willing to work collaboratively to better the service and provide that important continuous improvement.”
Maintenance Improvement Manager, Your Housing Group
“The resident is absolutely thrilled with the bathroom, it’s beautiful and she can’t thank you enough, it is going to make her life so much easier”
Surveyor, Stockport Homes Group
“I am more than happy with the work provided by TF Jones; a great company to work with, both reasonably priced for the quality of work and flexible for our business needs. Interfaced IT systems which increases productivity and communication, whilst maintaining accurate records. TF Jones are knowledgeable of our staff, tenants and business needs, and react to situations accordingly.”
Senior Project Manager, Knowsley Metropolitan Borough Council
“TF Jones have completed a number of different types of contracts of various values. All works have been to a high standard and delivered according to plan. TF Jones are reliable, efficient and have had excellent customer feedback on all contracts.”
Building Surveyor, Villages Housing Association
“Thank you for your prompt replies and the speed with which you act on our requests to service our let properties. Your prices are reasonable and your service is excellent. I look forward to working with your company in the future.”
“I would just like to say a big thank you to your team who were very professional and hardworking, prompt and trustworthy. The bathroom has made all the difference to my life, thank you again”
Stockport Homes Group Resident
“Over the past five years, TF Jones have undertaken many disabled bathroom adaptations along with various other works for Your Housing Group. The quality of work is outstanding with a 100% satisfaction rate. I have had many clients comment on how pleasant, professional and courteous their operatives are. They have always been a pleasure to deal with, nothing is too much trouble, and they will always go out of their way to assist, I would be happy to recommend them without hesitation.”
Adaptations Manager, North Region, Your Housing Group
“The guys did a fantastic job, quick, efficient and cleaned up after themselves.”
“Oh TF Jones-smashing company them. Dead efficient and clean up after themselves. Just brilliant!”
“The initial call was polite and friendly and considerate to our needs and your contractor was professional, courteous, friendly and efficient. The door was repaired swiftly with no mess left behind, it was easy and stress free.”
Your Housing Group Residents
“The bathroom is now my ‘show piece’ – I can now enjoy a shower without the fear of falling and I LOVE it! Thank you so much for using the ‘perfect’ contractors, they have worked their magic and I would highly recommend them!”
Stockport Homes Resident
TF Jones Property Services is a family owned business specialising in property adaptations and compliance, we work closely with major Housing Associations and Local Authorities in the North West.
The company was set up in 1975 by Thomas Francis Jones who forged a well-respected business built on expert technical knowledge, by 1990 we had begun to specialise in the social housing sector, using our skills to benefit local residents and communities.
We worked closely with Grosvenor Housing Association for many years on responsive maintenance, planned investment programmes and everything in between, the relationship continued when they merged to form Arena Housing Association in 2001.
When Arena became Your Housing Group in 2012 we secured another long-term contract due to our exceptional performance over the years.
Since then we have focused our expertise on the Property Adaptations and Passive Fire Safety sectors, forging more collaborative relationships across the North West centred on our leading technical knowledge, workmanship and customer service.
We are very proud of our existing partnerships with Your Housing Group, Manchester City Council, The Riverside Group, Torus, Stockport Homes Group, Places for People and Plus Dane Housing.
For the future, we aim to be the first-choice contractor for community-focused organisations who are looking for the highest quality service at the best value.