We help community-focused housing associations with

Responsive Repairs

We maintain thousands of homes across the North West, focusing on getting it right first time and quickly resolving our clients' problems.

Passive Fire Safety

FIRAS accredited installer of passive fire safety solutions such as penetration seals, cavity barriers, fire door sets and specialist intumescent compounds.

Planned Investment Programmes

We support our clients to deliver large scale property investment programmes, encompassing kitchens, bathrooms, windows & doors and electrical works.

Aids & Adaptations

We understand the difference that adaptations can make to people’s lives, helping them to stay independent in their own homes.

Void Works

Experts in rapid void turnaround, ensuring properties are returned to a re-lettable standard to minimise rent loss.

Electrical Installation, Testing & Inspection

As an NICEIC Approved Contractor, we ensure that our clients comply with all legal obligations concerning electrical safety.

“Doing the right thing, and doing it properly”

We help community-focused Housing Associations across the North-West of England to maintain and improve their housing portfolio for the benefit of their residents.

We know that our clients work in a pressured environment, facing budgetary constraints, local and national political pressure, and often dealing with members of the public who can be very demanding.

We provide our customers with the highest quality service and experience to help them make life better for their residents.

The values which underpin our business are:

  • High quality workmanship
  • Responding rapidly to customers’ needs
  • A focus on ‘whole-life’ costs, value for money and an aversion to recalls
  • Using technology to deliver a high-quality customer experience
  • Experience and professionalism
  • Maintaining the highest level of safety for employees, residents and communities

Our Customers

Our Customers

“TF Jones have provided an excellent service over the years, not only within their contract performance but also in supporting and stepping into other areas to help when required. They are a very proactive organisation and always willing to work collaboratively to better the service and provide that important continuous improvement.”

 

Maintenance Improvement Manager, Your Housing Group

“I am more than happy with the work provided by TF Jones; a great company to work with, both reasonably priced for the quality of work and flexible for our business needs. Interfaced IT systems which increases productivity and communication, whilst maintaining accurate records. TF Jones are knowledgeable of our staff, tenants and business needs, and react to situations accordingly.”

 

Senior Project Manager, Knowsley Metropolitan Borough Council

“TF Jones have completed a number of different types of contracts of various values. All works have been to a high standard and delivered according to plan. TF Jones are reliable, efficient and have had excellent customer feedback on all contracts.”

 

Building Surveyor, Villages Housing Association

“Thank you for your prompt replies and the speed with which you act on our requests to service our let properties. Your prices are reasonable and your service is excellent. I look forward to working with your company in the future.”

 

Private Landlord

“Over the past five years, TF Jones have undertaken many disabled bathroom adaptations along with various other works for Your Housing Group. The quality of work is outstanding with a 100% satisfaction rate. I have had many clients comment on how pleasant, professional and courteous their operatives are. They have always been a pleasure to deal with, nothing is too much trouble, and they will always go out of their way to assist, I would be happy to recommend them without hesitation.”

 

Adaptations Manager, North Region, Your Housing Group

“The guys did a fantastic job, quick, efficient and cleaned up after themselves.”

 

“Oh TF Jones-smashing company them. Dead efficient and clean up after themselves. Just brilliant!”

“The initial call was polite and friendly and considerate to our needs and your contractor was professional, courteous, friendly and efficient. The door was repaired swiftly with no mess left behind, it was easy and stress free.”

Your Housing Group Residents

About Us

TF Jones is a family owned business specialising in property maintenance for the social housing sector. We deliver services for several major housing associations and local authorities.

TF Jones was set up in 1975 by Thomas Jones. Focussing on domestic extensions for many years, we built up a well-respected business and a deep understanding of the building trade. By 1990 we began to specialise in the social housing sector, using our skills to benefit local residents and communities.

We worked closely with Grosvenor Housing Association for many years on responsive maintenance through to planned kitchen and bathroom replacement programmes and everything in between. The relationship continued when they merged to form Arena Housing Association in 2001.

When Arena merged again to form Your Housing Group in 2012 we secured another long-term contract due to our exceptional performance over the years.

 We have since continued to solve problems and forge relationships with other key clients across the North West such as Stockport Homes, Knowsley Council and Prima Group.

 For the future, our strategy is to be the first-choice for community-focused organisations looking for the highest quality maintenance service and the best value.